MWI at CUE SRST: so doable!

I know it’s scaring for someones, even it was such scaring for me once ๐Ÿ˜€ but believe me it’s so simple! I’m talking about the case when your remote site CUE is registered with central site CUCM and you want to make the MWI working while in SRST.

You have to configure the SIP-UA on fallback router also you have to relay the sip MWI through the fallback process, I am using CME SRST rather than using ‘call-manager-fallback’ for some specific reasons, so I didn’t test it with ‘call-manager-fallback’ options. You can test with ‘call-manager-fallback’ย  i hope it will work as well. Okey let’s look at the configurations rather than continuing discussions ๐Ÿ˜›

mwi-server ipv4: unsolicited

srst mode auto-provision none
srst dn template 1
max-ephones x
max-dn x
ip source-address port 2000
voicemail 2222
mwi relay

ephone-dn-templateย  1
call-forward busy 2222
call-forward noan 2222 timeout 8
mwi sip

Now have a test and let me know if you are facing the same again! It won’t I know. ๐Ÿ™‚


About Mijanur Rahman
Mijanur started blogging to save and share his study and research notes. A deep diver in technologies and loves to participate in technical brainstorming. Proud father of two wonderful daughters loves to spend time with them. He writes about the topics that people deal with every day mainly on technology arena. To get in touch contact him at

6 Responses to MWI at CUE SRST: so doable!

  1. Joleen Michaleck says:

    Great Article. suggestions , I Appreciate the facts . Does anyone know if my assistant would be able to obtain a sample DOH-2094 document to complete ?

  2. Aravindan says:

    Hi All,

    We have issue on MWI (glowing) when ever the we leave a voicemail to the extension it is not working.
    Phone model Cisco 7960.
    Can you please help

  3. Saurabh says:

    This wont work with call manager fallback. As CUE can have one SIP gateway defined in the ccn subsystem sip. And usually it points to the centralized call manager. Even though I have sip-ua configured in the cme pointing to the cue but no response will come back to cme as sip gateway on the cue is pointing to the call manager not the cme. tested it.

    • Mijanur Rahman says:

      Actually the ‘call-manager-fallback’ is not the CME – maybe you know this already. ๐Ÿ™‚

  4. Mijanur Rahman says:

    Thanks! ๐Ÿ™‚ I tried so…

  5. Semyon says:

    Thanks Mate, overall your blog is pretty helpful

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